Terms of Service

Overview

This website is operated by FurSweep™.

Throughout the site, the terms “we”, “us” and “our” refer to FurSweep™. FurSweep™ offers this website, including all information, tools, products and services available through the site, to you conditioned upon your acceptance of these Terms of Service.

By visiting our website or purchasing a product from us, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping Policy and Return and Refund Policy.

Please read these Terms carefully before using the website. If you do not agree to these Terms, you should not access the website or use our services.

1. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement or that you have permission from a parent or legal guardian.

You may not use our products or website for any illegal or unauthorized purpose.

You must not transmit viruses, malware or any other harmful code.

A violation of these Terms may result in the termination of your access to our services.

2. Products and Product Information

We aim to present our products, descriptions, images and prices as accurately as possible.

However, product colors and appearance may vary slightly because of screen settings, lighting, manufacturing differences or product updates.

We reserve the right to:

• Change product descriptions or prices

• Limit quantities available for purchase

• Discontinue products

• Refuse or cancel orders where necessary

Nothing in these Terms limits any mandatory consumer rights available under applicable law.

3. Prices and Payment

All prices are displayed in the currency shown on the website.

The total price, including any applicable shipping charges and taxes shown at checkout, will be presented before the customer completes the purchase.

Payment must be completed using one of the available payment methods at checkout.

We reserve the right to correct pricing errors. If an incorrect price affects an order, we may contact the customer before processing the order or cancel and refund the order.

4. Orders

Submitting an order does not guarantee acceptance.

We may refuse or cancel an order for reasons including:

• Suspected fraud or unauthorized payment

• Incorrect pricing or product information

• Product unavailability

• Shipping restrictions

• Incorrect or incomplete customer information

• Unusually large quantities intended for resale

If an order is cancelled after payment has been collected, the payment will be refunded to the original payment method.

Customers are responsible for providing accurate billing, shipping and contact information.

5. Shipping and Delivery

Orders are normally processed within 1–3 business days.

Estimated delivery is generally 5–11 business days after dispatch. Some orders may take approximately 12–15 business days because of carrier delays, customs processing, public holidays or unusually high order volumes.

Delivery times are estimates and are not guaranteed.

Further information is available in our Shipping Policy.

6. Returns, Refunds and Cancellations

Eligible returns may be requested within 30 days of receiving an order, subject to the conditions stated in our Return and Refund Policy.

Customers located in the European Union or European Economic Area may also have statutory cancellation and consumer rights under applicable law.

Orders can only be cancelled before they have been processed or shipped. We cannot guarantee that a cancellation request can be completed after an order has been placed.

Further information is available in our Return and Refund Policy.

7. Faulty, Damaged or Incorrect Products

Customers should inspect their order after delivery.

If a product arrives damaged, defective or incorrect, contact us at eliazzzepost@gmail.com and include:

• The order number

• A description of the issue

• Clear photographs or video of the product and packaging

We will review the claim and provide an appropriate solution in accordance with applicable consumer law.

8. Accuracy of Information

We try to ensure that information on the website is current and accurate.

However, the website may occasionally contain typographical errors, inaccuracies or omissions relating to:

• Product descriptions

• Prices

• Promotions

• Shipping times

• Product availability

We may correct errors and update information at any time.

9. Prohibited Uses

You may not use the website:

• For unlawful or fraudulent purposes

• To violate intellectual property rights

• To submit false or misleading information

• To transmit malicious code

• To collect personal information about others without permission

• To interfere with the website’s security or operation

• To place fraudulent orders or misuse payment systems

• To reproduce or commercially exploit website content without permission

We may suspend or terminate access where these restrictions are violated.

10. Intellectual Property

All website content, including branding, text, graphics, product images, logos and design elements, is owned by or licensed to FurSweep™, unless otherwise stated.

Content may not be copied, reproduced, distributed, sold or commercially exploited without prior written permission.

11. Third-Party Services and Links

The website may contain links to third-party websites or use services provided by third parties, including payment providers and shipping carriers.

We are not responsible for the content, privacy practices, availability or actions of independent third parties.

Customers should review the terms and policies of relevant third-party providers where appropriate.

12. Reviews and User Content

If you submit a review, photograph, comment or other content, you confirm that:

• You have the right to submit it

• It is accurate and genuine

• It does not violate another person’s rights

• It does not contain unlawful, abusive or misleading material

You grant us a non-exclusive right to display and use submitted content for operating and marketing the store, unless prohibited by applicable law.

We may remove content that violates these Terms.

13. Personal Information

The handling of personal information is governed by our Privacy Policy.

By using the website, you acknowledge that personal information may be processed as described in that policy.

14. Disclaimer

We do not guarantee that the website will always be uninterrupted, secure or error-free.

To the maximum extent permitted by law, the website and services are provided without warranties beyond those that cannot legally be excluded.

This section does not limit mandatory consumer guarantees or rights relating to faulty or misdescribed goods.

15. Limitation of Liability

To the maximum extent permitted by applicable law, FurSweep™ will not be liable for indirect or consequential losses arising from the use of the website or products.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law, including mandatory consumer rights.

16. Indemnification

To the extent permitted by law, you agree to compensate FurSweep™ for losses, claims or expenses caused by your unlawful use of the website or your material violation of these Terms.

This provision does not apply where prohibited by consumer law.

17. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue to apply.

18. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be published on this page. Continued use of the website after an update means that the updated Terms apply to future use and purchases, subject to applicable law.

19. Governing Law

These Terms are governed by the laws applicable to the business operating FurSweep™, without limiting any mandatory consumer protections available in the customer’s country of residence.

20. Contact Information

Questions about these Terms of Service can be sent to:

Email: eliazzzepost@gmail.com