Policies

Privacy Policy

Your privacy is important to us. When you place an order or contact us, we may collect personal information such as your name, email address, shipping address and payment details.

We use this information to:

• Process and deliver your order
• Provide customer support
• Improve our website and services
• Prevent fraud and maintain security

We never sell your personal information to third parties.

Our website may use cookies to improve your browsing experience and analyze website traffic.

If you would like to access, update or delete your personal information, please contact us at:

eliazzzepost@gmail.com

Terms of Service

By using this website, you agree to these Terms of Service.

By placing an order, you confirm that the information you provide is accurate and complete.

Prices, product availability and promotions may change without prior notice.

We reserve the right to refuse or cancel any order if fraudulent or unauthorized activity is suspected.

All content on this website, including text, images and branding, is the property of FurSweep and may not be copied or reproduced without permission.

Shipping Policy

Orders are typically processed within 1–3 business days.

Estimated delivery time is generally 5–12 business days, depending on your location.

Once your order has been shipped, you will receive a tracking number via email.

Please note that delivery times are estimates and may occasionally vary due to customs, holidays or carrier delays.

Refund Policy

We offer a 30-Day Money-Back Guarantee.

If you receive a damaged, defective or incorrect item, please contact us within 30 days of delivery.

To request a refund, contact our support team with your order number and photos of the item if applicable.

Items must be returned in accordance with our return instructions before a refund can be processed.

Refunds are issued to the original payment method once the return has been inspected and approved.

Contact

If you have any questions regarding these policies, please contact us at:

eliazzzepost@gmail.com